All Systems Operational

Uptime over the past 90 days. View historical uptime.
Community Health Record (CHR) ? Operational
Notify Operational
Results Delivery (Provider Routed) ? Operational
Data Mart Services Operational
Direct Messaging (HISP) Operational
Clinical Dispatcher Operational
Continuity of Care Document (CCD) - Contribution Operational
Continuity of Care Document (CCD) - Query Operational
HL7 Inbound Processing Operational
Results Delivery (MRN Routed) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CliniSync - Scheduled Downtime for Maintenance Nov 14, 2025 02:00-08:00 EST

Hello,

On Friday, November 14th, our IT vendor, Health Catalyst, will be conducting maintenance to our production environment for up to 6 hours. During this time, you may experience a momentary interruption to CliniSync services.
Posted on Nov 13, 2025 - 11:44 EST
Nov 13, 2025
CliniSync - Scheduled Downtime for Maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 02:00 EST
Scheduled - Hello,

On Thursday, November 13th, our IT vendor, Health Catalyst, will be conducting maintenance to our production environment for up to 6 hours. During this time, you may experience a momentary interruption to CliniSync services.
Nov 12, 15:53 EST
Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
CliniSync - Community Health Record (CHR) Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 7, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 17:00 EST
Scheduled - The CliniSync Community Health Record (CHR) will undergo a scheduled maintenance to improve system performance on Friday, November 7th, at 5:00PM ET. Please note that the CHR may be inaccessible during the duration of this maintenance window.
Oct 31, 10:59 EDT
CliniSync -sFTP Unexpected Disruption
Resolved - This incident has been resolved.
Nov 7, 11:45 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 11:02 EST
Update - Changes have been made resulting in improved performance and sustained access to the sFTP site. We are continuing to monitor while assessing additional improvement opportunities.
Nov 6, 18:34 EST
Investigating - Please be advised that our sFTP site is experiencing an unexpected intermittent disruption to service. Organizations using Clinical Dispatcher or Notify via API may experience disruption when attempting to upload patient rosters to the sFTP site. We are currently working with our technology vendor, Health Catalyst, to investigate this incident.

Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.
Nov 6, 14:26 EST
Nov 6, 2025
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

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