All Systems Operational

Uptime over the past 90 days. View historical uptime.
Community Health Record (CHR) Operational
Notify Operational
Results Delivery (Provider Routed) Operational
Data Mart Services Operational
Direct Messaging (HISP) Operational
Clinical Dispatcher Operational
Continuity of Care Document (CCD) - Contribution Operational
Continuity of Care Document (CCD) - Query Operational
HL7 Inbound Processing Operational
Results Delivery (MRN Routed) Operational
90 days ago
99.27 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CliniSync - Scheduled Downtime for Monthly Maintenance Jun 21, 2026 00:00-06:00 EDT

On June 21st, our IT vendor, Health Catalyst, will be conducting regular monthly maintenance to the CliniSync production environment for 6 hours. The anticipated scope of this maintenance to each live solution is listed below.

Start Date: 6/21/26
Time: 12:00AM - 6:00AM EST

Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.

Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Continuity of Care Document (CCD Contribution): CCDs will be unable to be contributed for the duration of the maintenance window.

Continuity of Care Document (CCD Query): CCDs will be unable to be queried for the duration of the maintenance window.

Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Data Mart: Data will be delayed for the duration of the maintenance window.

Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.
Posted on Jun 15, 2026 - 09:44 EDT

CliniSync - Inbound Engine General Maintenance Jun 25, 2026 17:00-17:30 EDT

CliniSync's inbound engine will undergo general maintenance on June 25th, 2026, at 5:00PM EST for 30 minutes to increase system resources in an effort to provide the highest level of service

Clients may notice a short queue for the duration of the maintenance.
Posted on Jun 18, 2026 - 16:04 EDT
Jun 19, 2026

No incidents reported today.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026
CliniSync - Notify Maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 08:00 EDT
Scheduled - CliniSync's IT vendor, Health Catalyst, will be performing a scheduled upgrade to the Notify environment on Saturday, June 13th, at 8:00 AM EST to enhance the performance.

During this maintenance, there will be a downtime during which alerts will queue.

Start Date: 06/13/2026
Time: 8:00AM - 12:00PM EST

Notify: Notify will experience a downtime for the duration of the maintenance window
Jun 11, 09:46 EDT
Jun 12, 2026
CliniSync - Scheduled Security Maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 17:00 EDT
Scheduled - Please note that CliniSync will be performing a firewall upgrade tomorrow at 5PM EST to enhance security. Clients may notice a queue of messages during this maintenance window.
Jun 11, 16:25 EDT
CliniSync - Scheduled Downtime for Monthly Maintenance
Resolved - This incident has been resolved.
Jun 12, 15:41 EDT
Investigating - On June 21st, our IT vendor, Health Catalyst, will be conducting regular monthly maintenance to the CliniSync production environment for 6 hours. The anticipated scope of this maintenance to each live solution is listed below.

Start Date: June 21st
Time: 12:00AM - 6:00AM EST

Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.

Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Continuity of Care Document (CCD Contribution): CCDs will be unable to be contributed for the duration of the maintenance window.

Continuity of Care Document (CCD Query): CCDs will be unable to be queried for the duration of the maintenance window.

Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Data Mart: Data will be delayed for the duration of the maintenance window.

Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.
Jun 21, 00:00 EDT
Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

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