Investigating - On June 21st, our IT vendor, Health Catalyst, will be conducting regular monthly maintenance to the CliniSync production environment for 6 hours. The anticipated scope of this maintenance to each live solution is listed below.
Start Date: June 21st
Time: 12:00AM - 6:00AM EST
Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.
Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.
Continuity of Care Document (CCD Contribution): CCDs will be unable to be contributed for the duration of the maintenance window.
Continuity of Care Document (CCD Query): CCDs will be unable to be queried for the duration of the maintenance window.
Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.
Data Mart: Data will be delayed for the duration of the maintenance window.
Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.
Jun 21, 2026 - 00:00 EDT
Start Date: June 21st
Time: 12:00AM - 6:00AM EST
Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.
Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.
Continuity of Care Document (CCD Contribution): CCDs will be unable to be contributed for the duration of the maintenance window.
Continuity of Care Document (CCD Query): CCDs will be unable to be queried for the duration of the maintenance window.
Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.
Data Mart: Data will be delayed for the duration of the maintenance window.
Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.
Jun 21, 2026 - 00:00 EDT
Community Health Record (CHR)
Operational
Notify
Operational
Results Delivery (Provider Routed)
Operational
Data Mart Services
Operational
Direct Messaging (HISP)
Operational
Clinical Dispatcher
Operational
Continuity of Care Document (CCD) - Contribution
Operational
Continuity of Care Document (CCD) - Query
Operational
HL7 Inbound Processing
Operational
Results Delivery (MRN Routed)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
CliniSync - Scheduled Security Maintenance Jun 12, 2026 17:00-18:00 EDT
Please note that CliniSync will be performing a firewall upgrade tomorrow at 5PM EST to enhance security. Clients may notice a queue of messages during this maintenance window.
Posted on Jun 11, 2026 - 16:25 EDT
Posted on Jun 11, 2026 - 16:25 EDT
CliniSync - Notify Maintenance Jun 13, 2026 08:00-12:00 EDT
CliniSync's IT vendor, Health Catalyst, will be performing a scheduled upgrade to the Notify environment on Saturday, June 13th, at 8:00 AM EST to enhance the performance.
During this maintenance, there will be a downtime during which alerts will queue.
Start Date: 06/13/2026
Time: 8:00AM - 12:00PM EST
Notify: Notify will experience a downtime for the duration of the maintenance window
Posted on Jun 11, 2026 - 09:46 EDT
During this maintenance, there will be a downtime during which alerts will queue.
Start Date: 06/13/2026
Time: 8:00AM - 12:00PM EST
Notify: Notify will experience a downtime for the duration of the maintenance window
Posted on Jun 11, 2026 - 09:46 EDT