All Systems Operational

Community Health Record (CHR) ? Operational
Notify Operational
Results Delivery (Provider Routed) ? Operational
Data Mart Services Operational
Direct Messaging (HISP) Operational
Clinical Dispatcher Operational
Continuity of Care Document (CCD) - Contribution Operational
Continuity of Care Document (CCD) - Query Operational
HL7 Inbound Processing Operational
Results Delivery (MRN Routed) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

CliniSync - Scheduled Downtime for Monthly Maintenance Oct 26, 2025 00:00-06:00 EDT

On October 26th our IT vendor, Health Catalyst, will be conducting regular monthly maintenance to the CliniSync production environment for 6 hours. The anticipated scope of this maintenance to each live solution is listed below.

Start Date: 10/26/25
Time: 12:00AM-6:00AM EST

Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.

Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Continuity of Care Document (CCD Contribution): CCDs will be unable to be contributed for the duration of the maintenance window.

Continuity of Care Document (CCD Query): CCDs will be unable to be queried for the duration of the maintenance window.

Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Data Mart: Data will be delayed for the duration of the maintenance window.

Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.

Posted on Oct 17, 2025 - 12:12 EDT
Oct 17, 2025

No incidents reported today.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
Resolved - This incident has been resolved.
Oct 14, 11:51 EDT
Monitoring - Please note that the comprehensive CCD is now being returned and CliniSync is working on importing a backlog of data that accrued during the maintenance.
Oct 7, 08:44 EDT
Investigating - Please note that CliniSync's Community Hub for Query is undergoing maintenance to prevent performance degradation; during this maintenance, we will be returning On Demand CCDA’s instead of Comprehensive CCDA’s.

This maintenance is expected to be completed on Monday, October 6th. .

Oct 1, 14:54 EDT
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.