All Systems Operational

Uptime over the past 90 days. View historical uptime.
Community Health Record (CHR) ? Operational
Notify Operational
Results Delivery (Provider Routed) ? Operational
Data Mart Services Operational
Direct Messaging (HISP) Operational
Clinical Dispatcher Operational
Continuity of Care Document (CCD) - Contribution Operational
Continuity of Care Document (CCD) - Query Operational
HL7 Inbound Processing Operational
Results Delivery (MRN Routed) ? Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 27, 2025

No incidents reported today.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
CliniSync - Notify - Unexpected Disruption
Resolved - This incident has been resolved.
Nov 25, 14:47 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 12:58 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 25, 10:49 EST
Investigating - The Notify application is currently experiencing an unexpected interruption to service and users may experience errors when trying to log in and viewing notifications. We are currently working with our technology vendor, Health Catalyst, to investigate this incident.

We apologize for any inconvenience that this service interruption may cause.
Nov 25, 09:06 EST
Nov 24, 2025
CliniSync - Notify Maintenance
Completed - The scheduled maintenance has been completed.
Nov 24, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 04:00 EST
Scheduled - On November 24th, CliniSync's IT vendor, Health Catalyst, will be conducting maintenance to the Notify production environment for approximately 3 hours. The anticipated scope of this maintenance is listed below.

Start Date: 11/24/2025
Time: 4:00-7:00AM ET

Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.
Nov 19, 16:28 EST
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025
CliniSync - Scheduled Downtime for Maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 17:00 EST
Scheduled - Hello,

On Wednesday, November 19th at 5:00PM ET, our IT vendor, Health Catalyst, will be conducting maintenance to our production environment for up to 3 hours. During this time, you may experience a momentary interruption to CliniSync services.
Nov 19, 17:00 EST
Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025
CliniSync - Unexpected Downtime
Resolved - This incident has been resolved.
Nov 14, 16:38 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 14:00 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 14, 10:57 EST
Update - Please be advised that CCDA Query and Retrieve is also impacted by this unexpected downtime.

We continue to work with our technology vendor to investigate the problem in order to resolve it urgently.
Nov 14, 09:17 EST
Investigating - Hello,

Please note that we are currently experiencing an unexpected downtime following scheduled maintenance.

We are working with our technology vendor to investigate the problem in order to resolve it urgently. The known impact to each live solution is listed below. We apologize for any inconvenience.

Community Health Record (CHR): You may experience errors within navigation

Notify: You may experience delays to receive notifications

Clinical Dispatcher: You may experience delays to receive notifications

Results Delivery: You may experience delays to receive results
Nov 14, 09:05 EST
CliniSync - Scheduled Downtime for Maintenance
Completed - The scheduled maintenance has been completed.
Nov 14, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 02:00 EST
Scheduled - Hello,

On Friday, November 14th, our IT vendor, Health Catalyst, will be conducting maintenance to our production environment for up to 6 hours. During this time, you may experience a momentary interruption to CliniSync services.
Nov 13, 11:44 EST
Nov 13, 2025
CliniSync - Scheduled Downtime for Maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 02:00 EST
Scheduled - Hello,

On Thursday, November 13th, our IT vendor, Health Catalyst, will be conducting maintenance to our production environment for up to 6 hours. During this time, you may experience a momentary interruption to CliniSync services.
Nov 12, 15:53 EST
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