All Systems Operational

Uptime over the past 90 days. View historical uptime.
Community Health Record (CHR) Operational
Notify Operational
Results Delivery (Provider Routed) Operational
Data Mart Services Operational
Direct Messaging (HISP) Operational
Clinical Dispatcher Operational
Continuity of Care Document (CCD) - Contribution Operational
Continuity of Care Document (CCD) - Query Operational
HL7 Inbound Processing Operational
Results Delivery (MRN Routed) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CliniSync - Scheduled Security Maintenance Sep 18, 2026 17:00-18:00 EDT

On Friday, September 18th, we will be conducting a firewall upgrade from 5pm until 6pm EST. Clients may notice a queue of messages during this maintenance window.
Posted on Sep 15, 2026 - 14:14 EDT

CliniSync - Scheduled Downtime for Monthly Maintenance Sep 20, 2026 00:00-06:00 EDT

On September 20th, our IT vendor, Health Catalyst, will be conducting regular monthly maintenance to the CliniSync production environment for 6 hours. The anticipated scope of this maintenance to each live solution is listed below.

Start Date: 9/20/26
Time: 12:00 - 6:00 AM EST

Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.

Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Continuity of Care Document (CCD Contribution): CCDs will be unable to be contributed for the duration of the maintenance window.

Continuity of Care Document (CCD Query): CCDs will be unable to be queried for the duration of the maintenance window.

Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Data Mart: Data will be delayed for the duration of the maintenance window.

Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.
Posted on Sep 11, 2026 - 12:41 EDT

Sep 16, 2026

No incidents reported today.

Sep 15, 2026

CliniSync - Community Health Record (CHR) - Unexpected Disruption
Resolved - This incident has been resolved.
Sep 15, 14:03 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 09:18 EDT
Investigating - The Community Health Record (CHR) application is currently experiencing an unexpected interruption to service and users may experience errors when navigating through the web portal. We are currently working with our technology vendor, Health Catalyst, to investigate this incident.

Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.
Sep 15, 09:04 EDT

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

CliniSync - Vendor Firewall Update
Completed - The scheduled maintenance has been completed.
Sep 3, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 23:00 EDT
Scheduled - On September 2nd, CliniSync's vendor will be conducting a firewall upgrade from 11:00PM until 2:00AM ET. A minor downtime is expected, and clients may see a queue of message during the maintenance window.
Sep 1, 07:24 EDT

Sep 2, 2026

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