On September 2nd, CliniSync's vendor will be conducting a firewall upgrade from 11:00PM until 2:00AM ET. A minor downtime is expected, and clients may see a queue of message during the maintenance window. Posted on
Sep 01, 2026 - 07:24 EDT
Completed -
The scheduled maintenance has been completed.
Aug 23, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 00:00 EDT
Scheduled -
On August 23rd, our IT vendor, Health Catalyst, will be conducting regular monthly maintenance to the CliniSync production environment for 6 hours. The anticipated scope of this maintenance to each live solution is listed below.
Start Date: 08/23/26 Time: 12:00AM - 6:00AM EST
Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.
Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.
Continuity of Care Document (CCD Contribution): CCDs will be unable to be contributed for the duration of the maintenance window.
Continuity of Care Document (CCD Query): CCDs will be unable to be queried for the duration of the maintenance window.
Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.
Data Mart: Data will be delayed for the duration of the maintenance window.
Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.
Aug 17, 11:58 EDT
Completed -
The scheduled maintenance has been completed.
Aug 20, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 22:00 EDT
Scheduled -
On August 19th, CliniSync's vendor will be conducting a firewall upgrade from 10:00PM until 12:00AM ET. A minor downtime is expected, and clients may see a queue of message during the maintenance window.
Aug 18, 12:03 EDT