CliniSync Status

All Systems Operational

Community Health Record (CHR) Operational

Notify Operational

Results Delivery Operational

Datamart Services Operational

Direct Messaging (HISP) Operational

Clinical Dispatcher Operational

Continuity of Care Document (CCD) - Contribution Operational

Continuity of Care Document (CCD) - Query Operational

HL7 Inbound Processing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

CliniSync - Scheduled Downtime for System Maintenance Dec 4, 17:00-19:00 EST

Hello,

On Friday, December 4th, CliniSync’s technology vendor, HCI, will be conducting maintenance to the CliniSync environment for 2 hours. The anticipated scope of this maintenance to each live solution is listed below.

Start Date: 12/4/2020
Time: 5:00PM – 7:00PM EST

Community Health Record (CHR): Users may experience intermittent errors for the duration the maintenance window

Notify: Users will likely experience a delay of notifications during the maintenance window

Community Hub: Users may experience intermittent errors for the duration the maintenance window

Clinical Dispatcher: Users will likely experience a delay of notifications during the maintenance window

DataMart: No anticipated impact

Inbound/Outbound Connectivity: Results will be delayed for the duration of the maintenance window
Posted on Nov 12, 16:40 EST

Past Incidents

Nov 29, 2020

No incidents reported today.

Nov 28, 2020

CliniSync - Scheduled Downtime for Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Nov 28, 06:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 00:00 EST

Scheduled - Hello,

On Saturday, November 28th, our IT vendor, Health Catalyst, will be conducting regular monthly maintenance to our production environment for 6 hours. The anticipated scope of this maintenance to each live solution is listed below.

Start Date: 11.28.2020
Time: 12:00AM-6:00AM ET

Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.

Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Community Hub (CCD Contribution & Query): Services will be unavailable for the duration of the maintenance window.

Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

DataMart: Services will be unavailable for the duration of the maintenance window.

Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.
Nov 5, 18:15 EST

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.