All Systems Operational
Community Health Record (CHR) ? Operational
Notify Operational
Results Delivery Operational
Datamart Services Operational
Direct Messaging (HISP) Operational
Clinical Dispatcher Operational
Continuity of Care Document (CCD) - Contribution Operational
Continuity of Care Document (CCD) - Query Operational
HL7 Inbound Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - MAINTENANCE UPDATE:
This planned maintenance has been rescheduled for Friday, December 10th (12/10) between 5:00PM and 9:00PM EST.

The following live solutions will be impacted during this maintenance window:

Community Hub (CCD Contribution & Query): All CCD PnR/QnR exchange will not be available and documents will not be viewable.

Community Health Record (CHR): Clients will be unable to create comprehensive CCDs through the Find External Documents button. Stable CCDs in Documents tab will not be viewable.
Nov 2, 17:14 EDT
Scheduled - CliniSync's technology vendor will be conducting a brief maintenance on Friday, December 10th between 5:00PM and 9:00PM EST to improve server performance.

The following live solutions will be impacted during this maintenance window:

Community Hub (CCD Contribution & Query): All CCD PnR/QnR exchange will not be available and documents will not be viewable

Community Health Record (CHR): Clients will be unable to create comprehensive CCDs through the Find External Documents button. Stable CCDs in Documents tab will not be viewable,
Oct 28, 13:00 EDT
Past Incidents
Dec 4, 2021

No incidents reported today.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021
Completed - The scheduled maintenance has been completed.
Nov 27, 06:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 00:00 EST
Scheduled - Hello,

On Saturday, November 27th, CliniSync's technology vendor, Health Catalyst (HCI), will be conducting regular monthly maintenance to the CliniSync production environment for 6 hours. The anticipated scope of this maintenance to each live solution is listed below.

Start Date: 11.27.2021
Time: 12:00AM-6:00AM EST

Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.

Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Community Hub (CCD Contribution & Query): Services will be unavailable for the duration of the maintenance window.

Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

DataMart: Services will be unavailable for the duration of the maintenance window.

Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.
Nov 19, 15:47 EST
Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.