All Systems Operational
Community Health Record (CHR) ? Operational
Notify Operational
Results Delivery Operational
Datamart Services Operational
Direct Messaging (HISP) Operational
Clinical Dispatcher Operational
Continuity of Care Document (CCD) - Contribution Operational
Continuity of Care Document (CCD) - Query Operational
HL7 Inbound Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 14, 2020

No incidents reported today.

Aug 13, 2020

No incidents reported.

Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020
Resolved - This incident has been resolved. We are continuing to monitor this with our technology vendor.
Aug 2, 01:57 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 2, 01:17 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 1, 21:38 EDT
Update - We are continuing to investigate this issue.
Aug 1, 18:17 EDT
Investigating - Hello,

We have discovered an unexpected connection disruption to results coming in to CliniSync.

As a result:
- Results and notifications/alerts may be delayed
- Information may be delayed in the Community Health Record (CHR) and Notify
- Records may be unable to be queried
- HL7 messages may begin to queue

We are currently working with our technology vendor, HCI, to investigate this incident and are treating this as a high-priority issue. We will provide updates as we receive them and apologize for any inconvenience that this interruption to service may cause.
Aug 1, 18:09 EDT
Aug 1, 2020
Jul 31, 2020

No incidents reported.