CliniSync Status

All Systems Operational

Community Health Record (CHR) Operational

Notify Operational

Results Delivery Operational

Datamart Services Operational

Direct Messaging (HISP) Operational

Clinical Dispatcher Operational

Continuity of Care Document (CCD) - Contribution Operational

Continuity of Care Document (CCD) - Query Operational

HL7 Inbound Processing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

CliniSync - Community Hub Maintenance Dec 10, 17:00-21:00 EST

Update - MAINTENANCE UPDATE:
This planned maintenance has been rescheduled for Friday, December 10th (12/10) between 5:00PM and 9:00PM EST.

The following live solutions will be impacted during this maintenance window:

Community Hub (CCD Contribution & Query): All CCD PnR/QnR exchange will not be available and documents will not be viewable.

Community Health Record (CHR): Clients will be unable to create comprehensive CCDs through the Find External Documents button. Stable CCDs in Documents tab will not be viewable.
Nov 2, 17:14 EDT

Scheduled - CliniSync's technology vendor will be conducting a brief maintenance on Friday, December 10th between 5:00PM and 9:00PM EST to improve server performance.

The following live solutions will be impacted during this maintenance window:

Community Hub (CCD Contribution & Query): All CCD PnR/QnR exchange will not be available and documents will not be viewable

Community Health Record (CHR): Clients will be unable to create comprehensive CCDs through the Find External Documents button. Stable CCDs in Documents tab will not be viewable,
Oct 28, 13:00 EDT

Past Incidents

Dec 4, 2021

No incidents reported today.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

CliniSync - Scheduled Downtime for Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Nov 27, 06:01 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 00:00 EST

Scheduled - Hello,

On Saturday, November 27th, CliniSync's technology vendor, Health Catalyst (HCI), will be conducting regular monthly maintenance to the CliniSync production environment for 6 hours. The anticipated scope of this maintenance to each live solution is listed below.

Start Date: 11.27.2021
Time: 12:00AM-6:00AM EST

Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.

Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Community Hub (CCD Contribution & Query): Services will be unavailable for the duration of the maintenance window.

Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

DataMart: Services will be unavailable for the duration of the maintenance window.

Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.
Nov 19, 15:47 EST

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.