All Systems Operational

Uptime over the past 90 days. View historical uptime.
Community Health Record (CHR) ? Operational
Notify Operational
Results Delivery (Provider Routed) ? Operational
Data Mart Services Operational
Direct Messaging (HISP) Operational
Clinical Dispatcher Operational
Continuity of Care Document (CCD) - Contribution Operational
Continuity of Care Document (CCD) - Query Operational
HL7 Inbound Processing Operational
Results Delivery (MRN Routed) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 30, 2025

No incidents reported today.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025
CliniSync - Scheduled Downtime for Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 00:00 EDT
Scheduled - On June 22nd, our IT vendor, Health Catalyst, will be conducting regular monthly maintenance to the CliniSync production environment for 6 hours. The anticipated scope of this maintenance to each live solution is listed below.

Start Date: 6/22/25
Time: 12:00-6:00 AM EST

Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.

Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Continuity of Care Document (CCD Contribution): CCDs will be unable to be contributed for the duration of the maintenance window.

Continuity of Care Document (CCD Query): CCDs will be unable to be queried for the duration of the maintenance window.

Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Data Mart: Data will be delayed for the duration of the maintenance window.

Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.
Jun 17, 10:34 EDT
Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
CliniSync - Community Health Record (CHR) - Unexpected Disruption
Resolved - Please note that this issue is now resolved. Ongoing improvement efforts are being implemented and CliniSync is continuing to monitor performance. We apologize for any inconvenience.
Jun 19, 12:40 EDT
Update - This incident remains a high priority, and we are continuing to implement ongoing improvement efforts to restore functionality.
Jun 19, 09:12 EDT
Update - This incident remains a high priority, and we are continuing to implement ongoing improvement efforts to restore functionality.
Jun 17, 17:00 EDT
Update - We are continuing to work on a fix for this issue.
Jun 16, 09:56 EDT
Identified - This incident remains a high priority, and we are continuing to implement ongoing improvement efforts to restore functionality.
Jun 13, 15:59 EDT
Update - We are continuing to investigate this issue.
Jun 13, 09:58 EDT
Update - We are continuing to investigate this issue.
Jun 12, 14:00 EDT
Investigating - The Community Health Record (CHR) application is currently experiencing an unexpected interruption to service and users may experience errors when navigating through the web portal. We are currently working with our technology vendor, Health Catalyst, to investigate this incident.

Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.
Jun 12, 09:30 EDT
Jun 18, 2025

No incidents reported.

Jun 17, 2025
Jun 16, 2025
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