All Systems Operational

Uptime over the past 90 days. View historical uptime.
Community Health Record (CHR) Operational
Notify Operational
Results Delivery (Provider Routed) Operational
Data Mart Services Operational
Direct Messaging (HISP) Operational
Clinical Dispatcher Operational
Continuity of Care Document (CCD) - Contribution Operational
Continuity of Care Document (CCD) - Query Operational
HL7 Inbound Processing Operational
Results Delivery (MRN Routed) Operational
90 days ago
99.27 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2026
CliniSync - Unexpected Disruption
Resolved - This incident has been resolved and connectivity has been restored.
Apr 3, 09:28 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 2, 23:55 EDT
Identified - Hello,

Please note that we are currently experiencing an unexpected disruption to connectivity.

We are investigating the problem in order to resolve it urgently. The known impact to each live solution is listed below. We apologize for any inconvenience.

Community Health Record (CHR): You may experience delays/missing results to patient charts

Notify: You may experience delays to receive notifications

Clinical Dispatcher: You may experience delays to receive notifications

Results Delivery: You may experience delays to receive results

Continuity of Care Document (CCD) - Contribution: You may experience loss of connectivity to contribute CCDs
Apr 2, 17:46 EDT
Apr 2, 2026
Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026
CliniSync - Scheduled Downtime for Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 00:00 EDT
Scheduled - On March 22nd our IT vendor, Health Catalyst, will be conducting regular monthly maintenance to the CliniSync production environment for 6 hours. The anticipated scope of this maintenance to each live solution is listed below.

Start Date: 3/22/26
Time: 12:00-6:00 AM EST

Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.

Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Continuity of Care Document (CCD Contribution): CCDs will be unable to be contributed for the duration of the maintenance window.

Continuity of Care Document (CCD Query): CCDs will be unable to be queried for the duration of the maintenance window.

Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Data Mart: Data will be delayed for the duration of the maintenance window.

Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.
Mar 16, 08:52 EDT
Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

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