All Systems Operational
Community Health Record (CHR) ? Operational
Notify Operational
Results Delivery Operational
Datamart Services Operational
Direct Messaging (HISP) Operational
Clinical Dispatcher Operational
Continuity of Care Document (CCD) - Contribution Operational
Continuity of Care Document (CCD) - Query Operational
HL7 Inbound Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 28, 2020

No incidents reported today.

Sep 27, 2020

No incidents reported.

Sep 26, 2020
Completed - The scheduled maintenance has been completed.
Sep 26, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 00:00 EDT
Scheduled - Hello,

On Saturday, September 26th, our IT vendor, HCI, will be conducting regular monthly maintenance to our production environment for 6 hours. The anticipated scope of this maintenance to each live solution is listed below.

Start Date: 09.26.2020
Time: 12:00AM-6:00AM ET

Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.

Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Community Hub: Services will be unavailable for the duration of the maintenance window.

Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

DataMart: Services will be unavailable for the duration of the maintenance window.

Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.
Sep 18, 16:07 EDT
Sep 25, 2020
Completed - The scheduled maintenance has been completed.
Sep 25, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 17:00 EDT
Scheduled - Hello,

On Friday, September 25, our IT vendor, HCI, will be conducting a controlled fail-over test for two database servers. During this testing period, users may experience brief processing delays in CliniSync applications and as well as a small delay of data delivery. The anticipated scope of this maintenance to each live solution is listed below.

Start Date: 09.25.2020
Time: 5:00PM-7:00PM EST

Community Health Record (CHR): Users may experience intermittent errors duration the maintenance window.

Notify: Users may see a delay of notifications.

Community Hub: Users may experience intermittent errors duration the maintenance window.

Clinical Dispatcher: Users may see a delay of notifications.

DataMart: No impact.

Inbound/Outbound Connectivity: Users may experience intermittent errors duration the maintenance window.
Sep 18, 16:29 EDT
Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020
Completed - The scheduled maintenance has been completed.
Sep 18, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 23:00 EDT
Scheduled - CliniSync has been notified of upcoming routine maintenance to the DoD's system. This maintenance will occur between September 17th and September 18th from 11:00PM - 3:00AM EDT. As a result of this maintenance DoD data may be unavailable during this planned maintenance window.
Sep 15, 11:57 EDT
Sep 17, 2020
Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.