All Systems Operational
Community Health Record (CHR) ? Operational
Notify Operational
Results Delivery Operational
Datamart Services Operational
Direct Messaging (HISP) Operational
Clinical Dispatcher Operational
Continuity of Care Document (CCD) - Contribution Operational
Continuity of Care Document (CCD) - Query Operational
HL7 Inbound Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CliniSync's technology vendor will be conducting a brief server maintenance on Friday, October 29th between 5:00PM and 8:00PM EST to improve performance. The anticipated scope of this maintenance to each live solution is listed below:

Community Health Record (CHR): Clients may experience a delay of data during this maintenance window.

Notify: Clients may experience a delay of data during this maintenance window.

Community Hub (CCD Contribution & Query): Clients may experience a delay of data during this maintenance window.

Clinical Dispatcher: Clients may experience a delay of data during this maintenance window.

Inbound/Outbound Connectivity: Clients may experience a delay of data during this maintenance window. Clients that contribute discrete data may also see queues.
Posted on Oct 20, 15:47 EDT
Hello,

On Saturday, October 30th, CliniSync's technology vendor, Health Catalyst (HCI), will be conducting regular monthly maintenance to the CliniSync production environment for 6 hours. The anticipated scope of this maintenance to each live solution is listed below.

Start Date: 10.30.2021
Time: 12:00AM-6:00AM EST

Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.

Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Community Hub (CCD Contribution & Query): Services will be unavailable for the duration of the maintenance window.

Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

DataMart: Services will be unavailable for the duration of the maintenance window.

Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.
Posted on Oct 22, 12:43 EDT
Past Incidents
Oct 27, 2021

No incidents reported today.

Oct 26, 2021

No incidents reported.

Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021
Completed - The scheduled maintenance has been completed.
Oct 21, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 16:02 EDT
Scheduled - CliniSync’s technology vendor, Health Catalyst, will be performing maintenance to the Production Data Mart/DOS environment on Thursday, October 21, 2021 from 4:00PM EST to 6:00PM EST.

During this maintenance window, Data Mart/DOS system access will be unavailable.
Oct 20, 13:43 EDT
Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Completed - The scheduled maintenance has been completed.
Oct 15, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 17:00 EDT
Scheduled - CliniSync's technology vendor will be conducting a brief maintenance on Friday, October 15th between 5:00PM and 8:00PM EST to improve performance.

Clients may experience a loss of connection to the CliniSync Community Hub for the duration of this maintenance window.
Oct 8, 13:10 EDT
Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.