All Systems Operational
Community Health Record (CHR) ? Operational
Notify Operational
Results Delivery Operational
Datamart Services Operational
Direct Messaging (HISP) Operational
Clinical Dispatcher Operational
Continuity of Care Document (CCD) - Contribution Operational
Continuity of Care Document (CCD) - Query Operational
HL7 Inbound Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Hello,

On Friday, December 4th, CliniSync’s technology vendor, HCI, will be conducting maintenance to the CliniSync environment for 2 hours. The anticipated scope of this maintenance to each live solution is listed below.

Start Date: 12/4/2020
Time: 5:00PM – 7:00PM EST

Community Health Record (CHR): Users may experience intermittent errors for the duration the maintenance window

Notify: Users will likely experience a delay of notifications during the maintenance window

Community Hub: Users may experience intermittent errors for the duration the maintenance window

Clinical Dispatcher: Users will likely experience a delay of notifications during the maintenance window

DataMart: No anticipated impact

Inbound/Outbound Connectivity: Results will be delayed for the duration of the maintenance window
Posted on Nov 12, 16:40 EST
Past Incidents
Nov 29, 2020

No incidents reported today.

Nov 28, 2020
Completed - The scheduled maintenance has been completed.
Nov 28, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 00:00 EST
Scheduled - Hello,

On Saturday, November 28th, our IT vendor, Health Catalyst, will be conducting regular monthly maintenance to our production environment for 6 hours. The anticipated scope of this maintenance to each live solution is listed below.

Start Date: 11.28.2020
Time: 12:00AM-6:00AM ET

Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.

Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

Community Hub (CCD Contribution & Query): Services will be unavailable for the duration of the maintenance window.

Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.

DataMart: Services will be unavailable for the duration of the maintenance window.

Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.
Nov 5, 18:15 EST
Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.