All Systems Operational

Community Health Record (CHR) Operational
Notify Operational
Results Delivery (Provider Routed) Operational
Data Mart Services Operational
Direct Messaging (HISP) Operational
Clinical Dispatcher Operational
Continuity of Care Document (CCD) - Contribution Operational
Continuity of Care Document (CCD) - Query Operational
HL7 Inbound Processing Operational
Results Delivery (MRN Routed) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

CliniSync - HISP/Direct Messaging Maintenance Jul 20, 2026 21:00-22:00 EDT

On 7/20/26, the Health Catalyst HISP will undergo maintenance beginning at 9:00 PM EST.

During this maintenance window, production HISP services may be offline for a brief period during the maintenance window.

We apologize for any inconvenience.

Posted on Jul 17, 2026 - 15:33 EDT
Jul 17, 2026
Resolved - This incident has been resolved.
Jul 17, 09:21 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 12:31 EDT
Investigating - CliniSync's Notify application is currently experiencing an unexpected interruption to service and users may experience errors when navigating through the web portal and see a delay in notification delivery. Our technology vendor, Health Catalyst, is currently investigating this incident.

Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.

Jul 16, 11:52 EDT
Resolved - This incident has been resolved.
Jul 17, 09:20 EDT
Identified - CliniSync’s Direct Messaging/HISP environment is currently experiencing an unexpected disruption. We are currently working with our technology vendor, Health Catalyst, to investigate this incident.

Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.

Jul 16, 14:34 EDT
Jul 16, 2026
Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.