CliniSync Status

All Systems Operational

Community Health Record (CHR) Operational

Notify Operational

Results Delivery Operational

Datamart Services Operational

Direct Messaging (HISP) Operational

Clinical Dispatcher Operational

Continuity of Care Document (CCD) - Contribution Operational

Continuity of Care Document (CCD) - Query Operational

HL7 Inbound Processing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 14, 2020

No incidents reported today.

Aug 13, 2020

No incidents reported.

Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

CliniSync - Unexpected Disruption to Connection

Resolved - This incident has been resolved. We are continuing to monitor this with our technology vendor.
Aug 2, 01:57 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 2, 01:17 EDT

Identified - The issue has been identified and a fix is being implemented.
Aug 1, 21:38 EDT

Update - We are continuing to investigate this issue.
Aug 1, 18:17 EDT

Investigating - Hello,

We have discovered an unexpected connection disruption to results coming in to CliniSync.

As a result:
- Results and notifications/alerts may be delayed
- Information may be delayed in the Community Health Record (CHR) and Notify
- Records may be unable to be queried
- HL7 messages may begin to queue

We are currently working with our technology vendor, HCI, to investigate this incident and are treating this as a high-priority issue. We will provide updates as we receive them and apologize for any inconvenience that this interruption to service may cause.
Aug 1, 18:09 EDT

Aug 1, 2020

Jul 31, 2020

No incidents reported.