Resolved -
This incident has been resolved. We apologize for any inconvenience that this service interruption may have caused today.
Mar 1, 15:31 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 1, 15:28 EST
Identified -
The issue has been identified and we are continuing to work on restoring connectivity.
Mar 1, 14:03 EST
Update -
We are continuing to troubleshoot this issue.
Mar 1, 13:53 EST
Investigating -
Hello,
The Community Health Record (CHR) application is currently experiencing an unexpected interruption to service and users may experience errors when navigating through the web portal. At this time, clients may also experience an unexpected disruption to service when querying or publishing continuity of care documents through CliniSync.
We are currently working with our technology vendor, HCI, to investigate this incident.
Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.
Mar 1, 12:17 EST