Identified - CliniSync’s Direct Messaging/HISP environment is currently experiencing an unexpected disruption. We are currently working with our technology vendor, Health Catalyst, to investigate this incident.
Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.
Jul 16, 2026 - 14:34 EDT
Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.
Jul 16, 2026 - 14:34 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 2026 - 12:31 EDT
Jul 16, 2026 - 12:31 EDT
Investigating - CliniSync's Notify application is currently experiencing an unexpected interruption to service and users may experience errors when navigating through the web portal and see a delay in notification delivery. Our technology vendor, Health Catalyst, is currently investigating this incident.
Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.
Jul 16, 2026 - 11:52 EDT
Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.
Jul 16, 2026 - 11:52 EDT
Community Health Record (CHR)
Operational
Notify
Degraded Performance
Results Delivery (Provider Routed)
Operational
Data Mart Services
Operational
Direct Messaging (HISP)
Degraded Performance
Clinical Dispatcher
Operational
Continuity of Care Document (CCD) - Contribution
Operational
Continuity of Care Document (CCD) - Query
Operational
HL7 Inbound Processing
Operational
Results Delivery (MRN Routed)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.