Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Feb 13, 2020 - 17:47 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 13, 2020 - 17:00 EST
Scheduled
On 02/13/20 our IT vendor, HCI, will be conducting emergency maintenance to our production environment for 2 hours to ensure a successful backup of data. HCI will be restarting a SQL server which will result in brief errors for select services. The anticipated scope of this maintenance to each live solution is listed below.
Start Date: 02/13/20 Time: 5:00 PM ET
Community Health Record (CHR): Errors may occur throughout portal navigation
Notify: No impact
Community Hub: Errors may occur when attempting to contribute and query CCDs
Clinical Dispatcher: No Impact
DataMart: No Impact
Inbound/Outbound Connectivity: No Impact
You are receiving this email because you are listed as contact for your organization in our system. If you have any questions, please contact CliniSync Support at 1.800.645.8192 or place a ticket into our web portal at: support.clinisync.org
CliniSync HIE Technical Support
Posted Feb 13, 2020 - 14:51 EST
This scheduled maintenance affected: Community Health Record (CHR), Continuity of Care Document (CCD) - Contribution, and Continuity of Care Document (CCD) - Query.