Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 26, 2020 - 00:01 EDT
Scheduled
Hello,
On Thursday, March 26th, our IT vendor, HCI, will be conducting regular monthly maintenance to our production environment for 6 hours. The anticipated scope of this maintenance to each live solution is listed below.
Start Date: 03.26.2020 Time: 12:00AM-6:00AM ET
Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.
Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.
Community Hub: Services will be unavailable during this time
Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.
DataMart: Services will be unavailable for the duration of the maintenance window.
Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.
Posted Mar 24, 2020 - 19:26 EDT
This scheduled maintenance affected: Community Health Record (CHR), Notify, Results Delivery (Provider Routed), Data Mart Services, Direct Messaging (HISP), Clinical Dispatcher, Continuity of Care Document (CCD) - Contribution, Continuity of Care Document (CCD) - Query, and HL7 Inbound Processing.