CliniSync - Community Health Record (CHR) - Unexpected Disruption

Incident Report for CliniSync

Resolved

This incident has been resolved.

Posted Jun 06, 2025 - 09:39 EDT

Update

We are continuing to investigate this issue.

Posted Jun 05, 2025 - 10:06 EDT

Investigating

The Community Health Record (CHR) application is currently experiencing an unexpected interruption to service and users may experience errors when navigating through the web portal. We are currently working with our technology vendor, Health Catalyst, to investigate this incident.

Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.

Posted Jun 04, 2025 - 14:30 EDT

This incident affected: Community Health Record (CHR).