Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 24, 2020 - 22:00 EDT
Update
The anticipated scope of this maintenance to each live solution is listed below.
Start Date: 03/24/2020 Time: 10:00pm - 10:30pm ET
Community Health Record (CHR): Connection interruption during the reboot period
Notify: Connection interruption and delay of data delivery during the reboot period
Community Hub: Connection interruption during the reboot period
Clinical Dispatcher: Delay of data delivery during the reboot period
DataMart: Potential connection interruption during the reboot period
Inbound/Outbound Connectivity: Potential connection interruption during the reboot period
Posted Mar 24, 2020 - 13:16 EDT
Scheduled
On March 24th, 2020, our technology vendor, HCI, will be restarting the firewalls in their Denver Data Center as a part of standard maintenance. During this time, clients may experience an interruption in connection to the Community Health Record (CHR), Notify and may see a delay in delivery of results while the firewalls reboot. HCI anticipates a reboot period of 30 minutes.
Posted Mar 24, 2020 - 12:00 EDT
This scheduled maintenance affected: Community Health Record (CHR), Notify, Results Delivery (Provider Routed), Data Mart Services, Direct Messaging (HISP), Clinical Dispatcher, Continuity of Care Document (CCD) - Contribution, Continuity of Care Document (CCD) - Query, and HL7 Inbound Processing.