CliniSync - HISP/Direct Messaging - Unexpected Disruption

Incident Report for CliniSync

Resolved

This incident has been resolved.

Posted Jul 22, 2026 - 17:40 EDT

Investigating

CliniSync’s Direct Messaging/HISP environment is currently experiencing an unexpected disruption. We are currently working with our technology vendor, Health Catalyst, to investigate this incident.

Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.

Posted Jul 22, 2026 - 12:13 EDT

This incident affected: Direct Messaging (HISP).